How to add a second domain to your website

Adding a second domain lets patients reach your clinic’s site using more than one web address, such as a shorter version of your clinic name or an older domain you still own. This guide walks you through adding the domain to Jane Websites and pointing it to your site through your domain registrar.

 

How to Add Your Second Domain in Jane Websites

Adding a second domain involves three main steps: adding the domain in Jane Websites, updating the DNS records at your registrar, and confirming which domain is primary. The first step tells Jane Websites which additional domain should connect to your site.
 

1. Log in to the Admin side of Jane Websites. Click Admin > Settings in the top right-hand corner.
2. In the left-hand menu, click Domains.
3. Click the Add Domain button.
4. Enter your second domain name without https:// and www (for example, yourclinicname.ca).
5. Click Save Domain to save your progress.
    

How to Update the DNS Records for Your Second Domain

Next, you’ll point your second domain to Jane Websites by editing the DNS settings at the registrar where that domain is registered. Steps may vary depending on your domain provider, so check your provider’s own documentation if the options below look different. If you’re not comfortable editing DNS, you’re welcome to book a Launch Call with our Jane Websites Team.
 

1. Log in to the registrar for your second domain (GoDaddy, Hover, Bluehost, etc.).
2. Navigate to DNS Settings.
3. Locate your A Record. If it exists, change its value to 52.89.243.208. If it does not exist, create an A Record with the following:
   Type: A
   Name: @
   Value: 52.89.243.208
   TTL: 600
4. Locate your CNAME Record for www. If it exists, change its value to loadbalancer.clinicsites.co. If it does not exist, create a CNAME Record with the following:
   Type: CNAME
   Name: www 
   Value: loadbalancer.clinicsites.co
   TTL: 600
5. Delete any duplicate A records for @ or CNAME records for www with conflicting values. Leaving conflicting DNS records will prevent your second domain from connecting properly.
6. Save your changes at your registrar. DNS changes usually update in about 10 minutes but may take up to 48 hours.
    

Optional: How to Confirm Your Primary Domain

Your primary domain is the main address your site loads with. If you’d like your second domain to be the main one, follow these steps.

1. Return to Jane Websites and click Admin > Settings > Domains.
2. Hover over the domain you want to make primary.
3. Click the circle with the three dots and select Make Primary.
4. You will be logged out of Jane Websites, but you’ll still be able to log in as you normally would.

All done! Your second domain is now connected to your Jane Websites site. Once your DNS changes have finished updating, patients will be able to find your clinic using either web address.