How to add a thank you page after a contact form is submitted

A Thank You page confirms to patients that their message went through, so they aren’t left wondering whether the form submission worked. This guide walks you through creating a page called “Thank you for submitting” or something similar, and setting your contact form to redirect patients to it.

 

How to Add a Thank You Page

Setting this up takes two steps. First, you'll be creating the thank you page and then, setting your contact form to redirect to it.
 

1. First, you'll want to to create a new page. You can do this by clicking the Quick Add + in the top right hand corner of your website. For a full walkthrough of building a page, take a look at our How to create a new page guide.  
2. Next, title the page something like ‘Thank you for submitting.’
3. Click Save Page to save your progress.
4. You'll now be able to add any blocks and additional page to your page by clicking the Add Block button on the left side of your website. 
5. Once your page is created, navigate to the page on your site that contains your contact form.
6. Click the pencil icon on the contact form block to make changes.
7. Scroll till you reach the Redirect URL section. Select Pages from the dropdown, and select the 'Thank you for submitting' page you created. 
8. Scroll to the Button One Text section and title your Button.
9. Click Update Block to save your changes. 

Optional: How to Add a Thank You Page in Hushmail

The steps below walk you through finding your form in Hushmail and adding your thank you page URL to its settings.
 

1. Log in to your Hushmail account. 
2. Click Forms.
3. Click the Manage Forms button. You’ll see a list of all the forms that have been created.
4. Click the intake form you want to edit.
5. Click the settings cogwheel to open Form Settings.
6. Find the Thank You page URL field, and enter the URL of the thank you page on your website.
7. Click Apply and Publish changes to save your progress. 
8. The form will then update on your website. 

Great job! Whether you set up your Thank You page on your regular Jane Websites contact form or on your Hushmail form, patients will now land on a confirmation page right after they hit submit. That small step lets them know their message or intake form went through, so they’re not left wondering if it worked.