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How to remove the phone number and email from Jane Websites

A step by step guide to help you control what contact info shows on your Jane Website.

Customer Support

Updated December 18th, 2025

If you're a solo practitioner working from home, or simply want more control over what contact details are displayed on Jane Websites, you can easily remove or customize the phone number and email shown in your site's footer and content pages. This guide walks you through how to remove these details or add them back in manually with links, based on your preference.
 

Before you start

You'll want to make sure you have Admin access to your Jane Websites account to make these updates.

 

The steps below lead you through how to toggle off your clinic’s phone number and email in your website's footer.

  1. Click Admin in the top right corner, then select Design from the dropdown.
  2. Click on Footer from the left-hand design panel.
  3. Toggle off the option for Phone Number + Email. This removes both from appearing in the footer.
  4. Click the Save Footer button to save your changes.

 

How add custom contact info (display email or phone number)

If you'd like to still display your email or your phone number, you can manually add one in your footer by following the steps below. 

  1. Click Admin in the top right corner, then select Design from the dropdown.
  2. Click on Footer from the left-hand design panel.
  3. Toggle off the option for Phone Number + Email. This removes both from appearing in the footer.
  4. Scroll up to the text area in the footer editor.
  5. Type in your desired contact label, like “Contact” or “Email Us.”
  6. Highlight your text and click the Insert/edit link button.
  7. Add the email address or phone number you'd like to display. 
  8. To make your email address clickable, type ‘mailto:’ followed by your email address in the URL field.
  9. To make your phone number clickable, type ‘tel:’ followed by your phone number in the URL field.
  10. Click the Save Footer button to save your changes.

 

How to remove the Jane Locations Block

After you've removed your contact info from the footer, you’ll want to check your full site to ensure the details don’t appear elsewhere, especially on your Contact page, which usually contains a Jane Location Block. 

  1. Navigate to your Contact page.
  2. Scroll until you reach your Jane Locations Block. This block automatically pulls contact info from your Jane Online Booking page.
  3. On the right-hand side of that block, click Edit Block.
  4. Click the Settings Cogwheel and click Delete to remove the Jane Locations Block.


Nice work! You’ve updated your footer to reflect your privacy preferences. Whether you're keeping it minimal or customizing what’s displayed, your clinic's website now shows only what you want clients to see.

 

Note

Removing contact information from your website only affects what’s displayed on the site itself, it doesn’t change what’s shown in your Jane Online Booking page. 

 

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